Recent Blog Posts

Brag-Worthy Audible Listening Stats: A Case for Customer-Centric Metrics

We all have those brands, products, and services we love so much that we naturally become advocates for them. These are the companies that deliver great value, excellent service, and memorable experiences. We don’t share because we have to—we share because we want others to enjoy what we’ve experienced. For me, Audible is one of those brands. I’ve been a loyal customer since 2004, back when audio books were still niche and long before Amazon realized what an amazing acquisition they would be. For 10+ years I drove 3.5 hours each way over the weekend twice a month to spend

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Marketing Operations Analytics

I have listened to more than 13,000 podcasts, mostly focused on digital marketing. I recently came across a podcast called DemandGen Radio. Dave Lewis is the host and was reading a chapter from his Manufacturing Demand book. Interesting that I have had this book in my want to read list in Goodreads since 2013. If this is really the #1 book on lead management as is stated on the cover, a gross error on my part for not getting to it sooner. So far, I have only listened to two episodes, #260 and #261, that was a two-parter called Marketing

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Preparing to Migrate to Google Analytics 4 (GA4)

There has been plenty of emotions leading up to Google Analytics 4 or GA4 being released and the increased pressure to make sure we are each ready. I finally decided to try to make sense of Google Universal Analytics and GA4 and here were my key notes in case others find this helpful.

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